Frequently Asked Questions

• Can I use SoilQuality with Coco?
• How to fix connection issue with SoilQuality when it is not working anymore?
• How to change SoilQuality batteries?
• How to make SoilQuality data appear on Growers App graphs?
• How to know if SoilQuality’s ‘Soil Moisture’ has exceeded its range?
• How to know if SoilQuality’s ‘EC level’ on Growers App has exceeded its range?
• How to get the latest SoilQuality’s data on Growers App?
• How do I get the SoilQuality charts with a longer time period?
• How do I update the firmware on my SoilQuality?
• Why is SoilQuality data displayed differently between Android and iOS Growers Apps?
• Why do Android phones require Bluetooth access permission for Growers App?
• What are the parameters for propagation, vegetation, and flowering of SoilQuality?
• What should I do if I added a new sensor days ago but don’t see it on my sensors list?
• Is there an app for Apple Watch?
• Is there a phone number for support / customer service?